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Privacy Policy

Privacy Policy

PLEASE READ CAREFULLY BEFORE ACCESSING 9tut.com. This Privacy Policy explains the practices of 9tut, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the 9tut service (the “Service”).

Your data is utilized for the provision and enhancement of the Service. By engaging with the Service, you consent to the gathering and utilization of information as outlined in this policy. Unless explicitly defined differently in this Privacy Policy, the terms employed herein carry the same significance as those in our Terms of Use Agreement.

1. DEFINITIONS

Personal Data refers to information about a living individual that can be identified from that data or from that data in conjunction with other information in our possession or likely to come into our possession.

Usage Data is data generated automatically, either through the use of the Service or from the Service infrastructure itself, such as the duration of a page visit.

Cookies are small pieces of data stored on a user’s device.

Data Controller is a person, either alone or jointly with others, who determines the purposes and manner in which any personal data are or will be processed. For the purposes of this Privacy Policy, we act as a Data Controller for your data.

Data Processor (or Service Provider) refers to any person, excluding an employee of the Data Controller, who processes data on behalf of the Data Controller. We may engage various Service Providers to enhance the processing of your data.

Data Subject is any living individual who is the subject of Personal Data.

User is the individual using our Service, corresponding to the Data Subject, who is the subject of Personal Data.

2. COLLECTION OF INFORMATION

We collect several different types of information for various purposes to provide and improve our Service to you. We receive and store information about you such as:

Information you provide to us (“Personal Data”): We collect information you provide to us which may include:
• Your name, email address, address or postal code, payment method(s), telephone number, and other identifiers you might use (such as your display name in the community forum). We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions;
• Information when you choose to provide feedback, account settings (including preferences set in the “Account” section of our website), or otherwise provide information to us through our service or elsewhere.

Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices, and your computer or other devices you might use to access our service (collectively “Usage Data”). This information may include:
• Your activity on the 9tut website, such pages you have visited;
• Your interactions with our emails;
• Details of your interactions with our customer service, such as the date, time and reason for contacting us, and transcripts of any email conversations;
• Device IDs or other unique identifiers, including for your network devices;
• Device and software characteristics (such as type and configuration), statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information.

Information collected via the use of cookies (“Tracking Cookies Data”): We collect information from the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Testimonials: We post customer testimonials on our website, which may contain personally identifiable information. We do obtain the customer’s consent to post their name and/or photo along with their testimonial via email prior to posting the testimonial on our website. However, if you wish to request the removal of your testimonial, please contact us.

Information from other sources: We also obtain information from other sources. We protect this information according to the practices described in this Privacy Policy, plus any additional restrictions imposed by the source of the data. These sources vary over time, but could include:
• Service providers that help us determine a location based on your IP address in order to customize our service and for other uses consistent with this Privacy Policy;
• Security service providers who provide us with information to secure our systems, prevent fraud and help us protect the security of 9tut accounts;
• Payment service providers who provide us with payment or balance information, or updates to that information, based on their relationship with you;
• Online and offline data providers, from which we obtain aggregated demographic, interest based and online advertising related data.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

3. USE OF INFORMATION

We utilize information to offer, analyze, manage, enhance, and customize our services and marketing initiatives. This includes handling member referrals, processing registrations, orders, and payments, as well as engaging in communication on various topics. For instance, we employ this information to:

  • Provide customer support, ensuring quick and efficient responses to inquiries and requests.
  • Safeguard our systems, prevent fraud, and enhance the security of 9tut accounts.
  • Identify, investigate, and address potentially prohibited or illegal activities, including violations of our Terms of Use, and enforce our Terms of Use.
  • Analyze and comprehend our audience, aiming to improve our service, user interface experiences, and overall service performance.
  • Communicate with you about our service, sharing news, updates on new features and content, special offers, promotional announcements, and conducting consumer surveys.
  • Assist with operational requests, such as password reset requests. These communications may be delivered through various methods, such as email or online messaging channels.

4. TRANSFER OF INFORMATION

Your information, including Personal Data, may be transferred to and stored on computers situated outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

By providing your consent to this Privacy Policy and submitting such information, you signify your agreement to this transfer.

9tut is committed to taking all reasonably necessary steps to ensure that your data is handled securely and in compliance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate controls are in place, including measures to ensure the security of your data and other personal information.

5. SECURITY

We employ reasonable administrative, logical, physical, and managerial measures to protect your personal information from loss, theft, unauthorized access, use, and modification. These measures are tailored to offer a level of security commensurate with the risks associated with processing your personal information. However, it’s important to note that no measures can ensure 100% security. Consequently, we cannot guarantee the absolute security of your personal information.

6. OTHER WEBSITES, PLATFORMS AND APPLICATIONS

The 9tut service may be provided through and/or utilize features operated by third party platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. These websites and platforms have separate and independent privacy or data policies, privacy policies, notices and terms of use, which we recommend you read carefully. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

7. CHILDREN’S PRIVACY

To subscribe to the 9tut service, you must be at least 18 years of age or older. Our Service is not intended for individuals under the age of 18 (“Children” or “Minors”). Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you become aware that your child has provided us with Personal Data, please contact us. If we discover that we have collected Personal Data from children without verifying parental consent, we take steps to promptly remove that information from our servers.

8. YOUR RIGHTS

You have the option to request access to your personal information, as well as rectify or update any outdated or inaccurate details we have on record about you. Additionally, you can ask us to delete specific personal information held in our records.

By navigating to the “My Account” section of our website, you can access and modify a wide range of information associated with your account, including contact details, payment information for 9tut, and other relevant account details. Access to the “My Account” page requires you to be signed in.

We handle all requests from individuals aiming to exercise their data protection rights in accordance with relevant data protection laws. Requests that are deemed unreasonable or unnecessary by law, including those that may be highly impractical, require disproportionate technical effort, or pose operational risks, may be rejected. We may retain information as necessary or permitted by applicable laws and regulations, including for honoring your choices, billing or record-keeping purposes, and fulfilling the purposes outlined in this Privacy Policy. When personal information is no longer needed, we take reasonable measures to securely destroy or de-identify it.

9. YOUR CHOICES

Email Communication: If you no longer want to receive certain communications from us via email, simply click the “unsubscribe” link in the email.

10. TRANSFER OF INFORMATION

Your information, including Personal Data, might be transferred to and stored on computers situated outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.

By consenting to this Privacy Policy and submitting such information, you agree to the transfer of your data.

9tut is committed to taking all reasonably necessary steps to ensure the secure treatment of your data in accordance with this Privacy Policy. No transfer of your Personal Data will occur to an organization or country unless adequate controls are in place, ensuring the security of your data and other personal information.

11. CHANGES TO THIS PRIVACY POLICY

We will update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the 9tut service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Policy, you may cancel your use of the 9tut service.

12. CONTACT US

If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: https://www.9tut.com/contact-us.